Bahati

1. Introduction

Welcome to Bahati. Your privacy is critically important to us. This Privacy Policy explains how Bahati collects, uses, discloses, and safeguards your information when you visit our website or use our services.

We comply with both the Mauritius Data Protection Act 2017 and the General Data Protection Regulation (GDPR) for users located in the European Union. By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Personal Data

We collect various types of personal data to provide and improve our services, including:

Identification Details: Name, email address, phone number, and job title.
Contact Information: Company name, address, and business contact details.
Service Usage Information: Any information provided when filling out forms, signing contracts, or engaging with our services (e.g., billing or shipping information).

Automatically Collected Data

When you visit our website, certain data is automatically collected:

Cookies and Tracking Technologies: We may use cookies and other tracking technologies to improve your browsing experience and analyze website traffic. You can manage cookie preferences via your browser settings.
Log Data: IP address, browser type, operating system, and the pages you visit may be collected automatically to help improve our website.

3. How We Use Your Information

Bahati uses your personal data for the following purposes:

Service Delivery: To provide, maintain, and support our services.
Legal Compliance: To ensure compliance with local and international regulations, including anti-money laundering (AML) and counter-financing of terrorism (CFT) obligations.
Marketing: To send newsletters, promotional offers, and updates. You may opt out of marketing communications at any time.
Customer Support: To respond to inquiries, requests, and provide support.

4. Legal Basis for Processing Personal Data

We process your personal data based on one or more of the following legal grounds:

Consent: You have given your consent to the processing of your personal data for one or more specific purposes.
Contractual Necessity: Processing is necessary for the performance of a contract to which you are a party.
Legal Obligations: We are required to process your data to comply with legal and regulatory obligations (e.g., AML laws).
Legitimate Interests: We may process your data for legitimate business interests, provided that these interests do not override your rights and freedoms.

5. Data Sharing and Disclosure

We do not share your personal data with third parties except in the following circumstances:

Service Providers: We may share data with third-party service providers that help us deliver our services (e.g., IT services, payment processors). These providers are obligated to maintain the confidentiality and security of your data.
Legal Compliance: We may disclose your data if required by law or to comply with regulatory obligations.
Business Transfers: If Bahati undergoes a business transaction, such as a merger or acquisition, your data may be transferred as part of that process.

6. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this policy, or as required by law. After this period, your data will be securely deleted or anonymized.

For example, data required for regulatory compliance (e.g., AML and CFT records) may need to be retained for a longer period in accordance with Mauritian law.

7. Your Rights

Under applicable data protection laws, you have the following rights concerning your personal data:

Right to Access: You have the right to request access to the personal data we hold about you.
Right to Rectification: You can ask us to correct any incorrect or incomplete personal data.
Right to Erasure: You can request the deletion of your personal data where there is no longer a legal basis for us to process it.
Right to Data Portability: You can request a copy of your data in a structured, commonly used format.
Right to Object: You may object to certain types of data processing, such as marketing.

To exercise these rights, please contact us at [privacy@bahati.mu].

8. Data Security

We are committed to ensuring the security of your personal data. We implement a range of technical and organizational measures to protect your data from unauthorized access, alteration, or disclosure. These include encryption, access control, and secure storage solutions.

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

9. International Data Transfers

If you are located outside Mauritius and choose to provide information to us, your data may be transferred to and processed in Mauritius. By submitting your data, you consent to this transfer and processing in accordance with this policy.

For EU residents, we ensure that appropriate safeguards are in place for any transfer of personal data outside the European Economic Area (EEA), as required by GDPR.

10. Use of Cookies

Cookies are small data files stored on your device to help improve your browsing experience. Bahati uses the following types of cookies:

Essential Cookies: Necessary for the basic functioning of our website.
Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
Marketing Cookies: Used to track visitor behavior and show relevant ads.

You can manage your cookie preferences in your browser settings.

11. Changes to this Privacy Policy

Bahati reserves the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

12. Contact Us

If you have any questions or concerns regarding this Privacy Policy, or wish to exercise your rights under applicable data protection laws, please contact us at:

Company Address: [Old Post Office rd QG Building St-Pierre, 81406 MAURITIUS]

Email: [contact@bahati.mu]

Phone: [+230 XXX XXXX]